Key Responsibilities:
• Collaborating closely with service lines and architecture to deliver PoC, pilots and successful implementation of new IT solutions. Build/maintain comprehensive documentation as it relates network & Security topology, equipment, and configuration(s)
• Provide Level 4 support for problems identified with systems and network; and act as a partner concern for Level 3 and Level 4 Managed Services support technicians
• Build, request, and present technical specifications and requirements for purchasing of security equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed
• Configure, test, and maintain security equipment and services, including next generation firewalls, VPN, and IPS.
• Assist with monthly reports and recommendations for Managed Services Clients and work with third party vendors as liaison between client and vendor
• Developing solutions independently and leading specific initiatives to deliver tactical results with managerial support where required.
Minimum Requirements:
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